Privacy Policy

Last updated: October 24, 2025

Willgenie (“we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website or mobile app.

1. Information We Collect

We collect personal information that you provide directly, such as:

Your name and email address (for account creation and document delivery)
Optional contact details like your phone number
Will data that you enter into forms

We also automatically collect limited technical information (like browser type, device type, and IP address) to help improve performance and ensure security.

2. How We Use Your Data

To generate your will and related documents
To send you confirmation and reminder emails
To notify you about document updates or legal information
To improve our app experience and customer support
To comply with applicable legal obligations

3. Email Communications via Brevo

We use Brevo (formerly Sendinblue) to securely send transactional emails, such as registration confirmations, password resets, and document delivery.

Brevo acts as our data processor under the GDPR and complies with all EU and UK data protection laws. You can read their Privacy Policy here: https://www.brevo.com/legal/privacypolicy/ .

4. Data Retention

We retain your data only for as long as necessary to provide our services or as required by law. You may request permanent deletion of your data at any time.

5. Sharing and Disclosure

We do not sell or rent your data. Your information is only shared with trusted service providers (like Brevo for email delivery and secure cloud hosting providers) who help us operate our platform.

6. Data Security

Your data is encrypted both in transit and at rest. We take reasonable precautions to protect it from unauthorized access, alteration, or disclosure.

7. Your Rights

You have the right to access, correct, or delete your data. You can also withdraw consent for communication at any time by contacting:

📧 support@willgenie.com

8. Cookies and Analytics

We use basic, privacy-friendly analytics to measure website performance. No personal data is shared with third-party advertisers or trackers.

9. Updates to This Policy

We may occasionally update this Privacy Policy. Any significant changes will be posted on this page and, if applicable, communicated by email.

10. Contact Us

Email: support@willgenie.com
Address: Willgenie Ltd, London, United Kingdom